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Payment policy

We make every effort to keep down the cost of your eyecare. We only recommend procedures that are important to the best standard of care. You can help by paying at the time of serivice. We do require a 50% deposit on all glasses and contact lens orders. Your balance will then be due at the time your eyewear is dispensed.

 

Cash, personal checks, VISA, Mastercard, Discover and debit cards are accepted. Most insurance plans are accepted, but please inquire first with your insurance provider and then with our office to check eligibility.

 

Listed below are some of the health plans which we currently accept. If you have questions about whether we accept your vision insurance, call our office before coming in for your exam so that we can verify that we accept your plan. If your plan is not accepted, we will be unable to file a claim on your behalf. However, we can provide you with a form that you can submit to your insurance company to instruct them to send reimbursements directly to you.

 

Please be aware that with any health plans, there may be deductibles and copayments for which you could be responsible.

Health plans

  • Eyemed

  • VSP

  • Vision Care Plan

  • Vision Benefits of America

  • Superior Vision

  • Medicare

  • Medicaid

  • MDwise

  • Mdwise Healthy Indiana Plan

  • Caresource

  • Aetna

  • Anthem

  • SIHO

  • TRICARE

 

*We do not accept Avesis, Optum Health Vision, Davis Vision or Spectera.

Questions about your bill

What billing or insurance information will I receive?

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​You will receive a copy of your bill. After your insurance has paid, we'll provide you with a monthly statement of your account.

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How long will it take to get things settled with the insurance company?

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Generally, it takes from 45 to 60 days to obtain payment from an insurance carrier.​​  With some insurance companies it can take longer than 60 days.

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​I received a notice that my insurance company has paid on my bill -- but I can't understand how they calculated their payment amount. Can you explain this to me?

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​If we have received an Explanation of Benefits (EOB)

from your insurance company, we'll be glad to explain it to you. However, for answers to any questions about insurance payments, deductibles, or co-payments, you generally need to check with your insurance company.

value. ​quality care. convenience.

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